Returns & Exchanges

At SINCERELY YOURS, we want you to love your beauty routine, which is why we offer a 30-day window for returns on products in their original, unopened condition. If your purchase doesn't meet your expectations, our streamlined process ensures a hassle-free resolution.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare Your Package

  Carefully pack the unused items in their original packaging, ensuring all protective seals are intact to qualify for a full refund.

• 3.
  Print and Attach Label

  Download your prepaid shipping label from the portal, print it out, and securely affix it to the outside of your return parcel.

• 4.
  Drop Off and Track

  Hand your package to the designated carrier; once received at our warehouse, your refund will be processed back to your original payment method within 5-7 business days.